Shipping policy

Thank you for choosing Luxabil. We are committed to providing straightforward and dependable shipping information so you know what to expect with every order.

This policy applies to all orders delivered within the United Kingdom.

Order Processing Time
Orders are processed within 1–3 business days
Processing days are Monday to Friday
Orders placed on weekends or public holidays will be processed on the next available business day

Order Cut-Off Time
Daily Cut-Off Time: 4:00 PM (GMT)
Orders placed before the cut-off may be processed on the same business day
Orders placed after the cut-off will be processed on the next business day

Shipping Method & Transit Time
Shipping Method: Standard UK Shipping
Estimated Transit Time: 7–9 business days (Monday to Friday)

Total Estimated Delivery Time
Processing Time: 1–3 business days
Transit Time: 7–9 business days
Total Estimated Delivery Time: 8–12 business days (Monday to Friday)

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, adverse weather, public holidays, or periods of increased shipping volume.

Shipping Charges
Free Shipping is available on all orders
No minimum purchase is required
Delivery Address

All orders are shipped to the delivery address entered during checkout.

Please carefully review your shipping details before completing your purchase.

Luxabil cannot be held responsible for delivery issues or delays caused by incorrect or incomplete address information.

Order Changes & Cancellations

If you would like to modify or cancel your order, please contact us as soon as possible at support@luxabil.shop.

Once an order has been processed or dispatched, we may no longer be able to make changes or cancel the shipment.

Order Tracking
A shipping confirmation email with tracking information will be sent once your order has been dispatched
Tracking details are generally available within 24–48 hours following dispatch
Lost or Delayed Orders

If your order is significantly delayed or appears to have been lost while in transit, please contact us at support@luxabil.shop.

Our team will work with the shipping carrier to help investigate the shipment and resolve the issue.

Customer Support

For any shipping questions or assistance, please contact us using the details below:

Store Name: Luxabil

Address: 189 Barton Rd, Luton, LU3 2BN, United Kingdom

Phone: +44 7700 389950

Email: support@luxabil.shop

Our support team is available to answer your questions and help make your delivery experience as smooth and stress-free as possible.